How we handle your data.

What data we process

Clarai connects to your marketing data sources (Meta Ads, Google Ads, GA4, Shopify, and similar tools) to generate weekly reports. The data we process is whatever those sources expose to us: campaign metrics, traffic data, conversion data, and the metadata around it.

We do not collect personal data about end-users of your clients' websites. We do not store individual user profiles, IP addresses, or behavioural traces.

How we use it

We use your marketing data exclusively to generate the weekly reports you've contracted us for. We do not train AI models on your data. We do not share, sell, or repurpose it.

Where it lives

Reports and processing logs are stored within the EU. Our AI provider for written analysis is Anthropic; we use their EU endpoint, which keeps inference within EU data residency.

How long we keep it

Raw fetched data is kept for 90 days for re-processing and verification purposes. Generated reports are kept for the duration of your contract plus 12 months. After that, both are deleted.

Subprocessors

We use a small number of trusted subprocessors:

• Anthropic: AI written analysis (EU endpoint)
• Vercel: Site hosting
• n8n Cloud: Workflow orchestration (EU region)
• Google Workspace: Document delivery (when configured)

A full Data Processing Agreement (DPA) is available on request.

Your rights

Under GDPR you have the right to access, correct, export, and delete your data. To exercise any of these rights, email privacy@getclarai.com. We respond within 14 days.

Contact

Questions about this policy: privacy@getclarai.com.